I needed to replace my 16 year old grandsons' car. We searched on Carmax and Truecar and found the perfect vehicle at Global. We live in Huntsville, Alabama, about a 4 hour drive from Fayetteville. I called and spoke with Dan Stanko to discuss the car. He went out to the car and sat there and checked everything with me while on the phone. We agreed on a price and I committed to buy the car after a test drive. We visited yesterday and bought the car. Aside from being friendly, honest, sincere and professional, I felt Dan was actually excited for my grandson. We arrived at Global but the car was not there. Turns out the boss had taken it for a drive and found some issues. They replaced the rear disc brakes and put on a new set of rear tires.....at no charge to me!! This was after we had already agreed to take the car "as-is". Dan and John, the friendly finance guy both told me that their reputation is one of honesty and caring for their customers and that this was just the way they did business. NOT like what I've experienced from used car salesmen in the past. In summary, great people, great customer care, professional and friendly attitude, honest and comfortable to do business with.Next time I need a used car, I'll check Global's inventory before looking anyplace else!!!
I must say this has been one of easiest purchases I have made in quite sometime. From speaking with the gentlemen over the phone to actually meeting them in person their willingness to help did not cease. A special thanks to John who went over and beyond to make this experience go as smoothly as possible. I will definitely be recommending family and friends for future purchases!
I bought a Camry from this dealership about a week ago and I must say it was a great experience. From beginning to end. I am very satisfied with my purchase and the customer service that I received. I would and have recommended this place to all. Thanks Global pre-owned Auto.
Great customer service they don't waste your time they get straight to the point. Answered all my questions with no hesitations! Definitely will recommend this place to friends and family members. Don't worry about coming hungry they have great brownies! If I don't come back for a car I will definitely be back for the brownies!!!